MARIELLE NICOLE M. CERNAL

Aspiring Educator & Customer Service Professional

Bantayan, PH.

About

Motivated and patient Bachelor of Technology and Livelihood Education student with practical experience in classroom instruction and retail customer service. Adept at developing engaging instructional materials, managing classroom dynamics, and enhancing customer satisfaction through strong interpersonal and organizational skills. Eager to apply adaptable leadership and collaborative problem-solving abilities to contribute effectively in an educational or service-oriented role.

Work

BANTAYAN NATIONAL HIGH SCHOOL

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Student Teacher Intern

Bantayan, Cebu, Philippines

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Summary

Facilitated engaging learning experiences and supported classroom operations for Grade 9 and 10 students, contributing to a structured educational environment.

Highlights

Assisted in the delivery of Technology and Livelihood Education (TLE) and Edukasyon sa Pagpapakatao (EsP) instruction for Grade 9 and Grade 10 classes, supporting the learning of diverse student groups.

Developed and prepared comprehensive instructional materials, enhancing student engagement and comprehension of curriculum topics.

Supported effective classroom management strategies, fostering a positive and productive learning environment for students.

Maintained accurate records of student attendance and participation, ensuring compliance and contributing to fair assessment processes.

ANNIE'S CLOTHING STORE

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Part-Time Sales Associate

Bantayan, Cebu, Philippines

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Summary

Provided excellent customer service and managed daily retail operations, contributing to a positive shopping experience and efficient store functions.

Highlights

Assisted an average of 30+ customers daily, resolving inquiries and facilitating product selection to enhance overall satisfaction.

Managed daily cash and card transactions with 100% accuracy, processing sales efficiently and securely.

Ensured inventory accuracy by assisting with stock checks and replenishment, minimizing discrepancies and supporting efficient store operations.

Collaborated effectively with team members to maintain store presentation and achieve collective sales targets.

Education

Cebu Technological University Bantayan Extension

Bantayan, Cebu, Philippines
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Bachelor of Technology and Livelihood Education Home Economics

Bantayan National - Senior High School

Bantayan, Cebu, Philippines
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Senior High School

References

Sherly Ann D. Cernal

Kinatarcan National High School, FB: Sherly Ann D. Cernal

Jera-Mae E. Ducay

Bantayan Southern Institute, FB: Jera-Mae Ducay

Girlie F. Fariola

OIC, Cebu Technological University Bantayan Extension, FB: Girlie Fariola

Skills

Classroom Management

Student Support, Positive Learning Environment.

Flexibility

Adaptability, Problem-Solving.

Time Management

Organization, Prioritization.

Creativity

Instructional Material Development, Innovative Solutions.

Leadership

Team Collaboration, Mentorship.

Communication

Interpersonal Skills, Active Listening, Customer Interaction.

Collaboration

Teamwork, Cross-functional Cooperation.

Lesson Preparation

Curriculum Development, Instructional Design.

Customer Service

Customer Assistance, Issue Resolution, Satisfaction Enhancement.

Cash Handling

Transaction Processing, Financial Accuracy.

Inventory Management

Stock Control, Record Keeping.

Languages

English